Well hello there!
Well hello there! I’m Jenn. I’m a systems strategist for online businesses running on duct tape and desperate vibes.
Together, we’ll fix the chaos underneath it so your clients are happy, your energy stays intact, and nothing collapses mid-project.
Running a Solo Business Shouldn’t Feel Like Juggling Swords in Google Drive
It’s rewarding. It’s flexible. And also? It’s a shitshow.
The admin. The tech tangles. The never-ending “what did I forget?” loop.
That’s where I come in.
I’m Jenn, a systems strategist for online businesses tired of holding everything together with crossed fingers and caffeine.
Especially folks who are neurodivergent, disabled, chronically ill, or just over the whole hustle-and-hope model.
I help you clean up the back end of your business: the admin, the delivery workflows, the follow-ups, the “why is this still so clunky” stuff.
So instead of reacting to the same fires every week, you actually trust how your business runs.
What I Actually Do
I’m not a VA. I’m not a coach. I’m not going to tell you to just use a new app.
Here’s what I am:
A strategist who maps your client delivery flow and finds what’s breaking
A tech translator who turns scattered thoughts into clear, doable plans
A grounded guide who helps you stop spinning and start fixing
Together we:
Untangle your back-end workflows (sales, delivery, admin)
Make calm, confident tech decisions
Fix the repeat stress points
Build a rhythm that holds, even when your energy dips
People tell me I bring calm, clarity, and no-nonsense thinking. I ask sharp questions. I challenge messy plans. I help you move without needing a whole team or a second nervous system.
My Professional Background
I’ve been in tech for over 20 years — long before everyone started calling themselves “systems strategists” because they bought a Notion template.
My background is the real deal:
Corporate IT. Service delivery. Software testing. Digital operations.
Systems that had to work under pressure, for people who didn’t care how pretty your dashboards were — just that nothing broke on Tuesday.
This isn’t a vibe-based career change. It’s a skillset built through hands-on work, real training, and a deep understanding of how things break (and how to prevent that).
My qualifications:
ISEB Certificate in Software Testing
Spotting bugs, system failures, and bad logic before they wreck your workflow.
PRINCE2 Project Management Foundation
Planning and tracking work without panic or post-it avalanches.
CompTIA A+ (Software & Hardware)
Basic tech literacy, from “why is this even doing that” moments to setup and support.
ITIL V3 (Service Management & Transition)
Rolling out new services and changes without chaos. If you’re adding offers, switching platforms, or scaling up — this is what keeps things from cracking.
CTEFLA (Teaching English as a Foreign Language)
Yes, this matters. I explain complex things clearly — even when they’re nerdy, annoying, or deeply boring. (Ask me about the future perfect continuous. I dare you.)
These are real, globally recognised certifications — not brand-owned PDFs from someone’s mastermind.
In short: I know how your ops tick. I know where they fail. And I can help you build something that holds.
“Solutions to everything I’d been struggling with”
Before working with Jenn, my tech was messy and I had no idea how to figure it all out.
Jenn came along and had solutions to everything I’d been struggling with. They were so easy to work with and we built a good working relationship.
“I finally understand how my website works. That feels amazing.”
Sorting out the website felt like a daunting task. It was so great to have someone explain things in a simple way.
I now have a much better understanding of how my website works. This feels great!
A Bit About Me
Systems strategist. House sitter. Winter gremlin.
I run Hell Yeah Tech solo. Built it for my brain: quiet, clear, no faff. That’s how I help my clients too.
I’m probably autistic. Maybe a bit ADHD. Still waiting on the paperwork, but I’ve already shaped my work around how I actually function.
I’ve lived all over — Brighton, Krakow, Rome, Bucharest. These days I house sit around the UK, usually with a dog at my feet and a spreadsheet on the table.
A few bonus facts:
I love ruins, history, ambient lighting, and dark winters
My playlist is mostly robots with feelings: Kraftwerk, Orbital, Air
When I’m off the clock: documentaries, drag queens, and snacks
Other things I believe:
Black lives matter. Trans rights are human rights. Be kind or be quiet.
Business should support your life, not consume it.
Pronouns: she/they. No drama if you get it wrong — just try again.
I’m not here to build a personal brand empire. I’m here to do good work, live lightly, and help other business owners build something that works without pretending it’s all fine behind the scenes.
If that sounds like your kind of vibe? Let’s talk.
