Well hello there!
Hi, I’m Jenn, your tech partner and fractional chief technical officer. I’ll be your guide from chaos to calm.
Helping You Ditch the Tech Drama
Running a micro-business can be incredibly rewarding, but let’s face it—it can also feel like juggling flaming swords while riding a unicycle. Admin overwhelm, tech headaches, and the constant sense that you’re always one step behind can really dampen your creative spark. But don’t worry—you’re in the right place.
At Hell Yeah Tech, I use my knack for organization to help you stop fighting with your systems and start thriving. Together, we’ll tame the tech chaos so you can focus on doing what you love—whether it’s growing your business, engaging with your clients, or finally reclaiming your weekends.
Mission statement
Hell Yeah Tech’s mission is to help solo business owners design strategies that streamline their sales, delivery, and operational processes. I guide them in identifying tech gaps, simplifying systems, and implementing efficient solutions that work for their unique business. The goal is to create a sustainable, profitable business without the need for long hours or excessive effort.
I focus mainly on “low energy” business owners—whether due to health issues, disabilities, neurodivergence, age-related challenges, or external pressures. My role is to provide strategic clarity and actionable roadmaps for business owners who don’t have the time or energy to reinvent their operations alone.
I prefer to support business owners from marginalized backgrounds, such as women, trans, and non-binary folks, queer, disabled, neurodivergent, and people of colour. That said, allies who value inclusivity and ethical practices are welcome too.
Why I Do What I Do
I’m here because tech should work for you, not turn you into some stressed-out sidekick. At Hell Yeah Tech, I believe in keeping things human—ditch the cookie-cutter automations and let’s build something that’s as genuine, quirky, and impactful as you are.
Let’s Keep the Humans in Charge
At Hell Yeah Tech, I’m all about making sure the tech works for you, not against you—or worse, replacing you. We’ll automate the boring stuff, sure, but when it comes to the real magic of decision-making, that’s all you. Your brain, your experience, and those genius ideas you get while taking a shower—that’s the heart of your business. Let’s keep the human spark alive while the bots handle the admin grind.
Tech with a Soul (and a Conscience)
I don’t believe in tech just for the sake of it. I’m here to create systems that reflect your values, not churn out cookie-cutter automations. My goal is to help you build processes that feel good, align with your ethics, and give you the freedom to work without constantly stressing over the little things.
Robots Can’t Do Everything (Yet)
Automation is fantastic—when it’s done right. But the secret sauce in your business is you, and that can’t be replaced. We’ll streamline the admin grind, but I’m here to help you keep the soul of your business intact. You’ll have more time to focus on the stuff that lights you up while the tech takes care of the repetitive stuff. Win-win!
One Size Fits… Literally No One
Your business is unique, and your systems should be too. I’m here to build flexible, personalized solutions that fit you like a glove, not some generic off-the-shelf tech. Because when it comes to your business, there’s no such thing as one-size-fits-all.
Systems That Have Your Back (Even When You’re on Netflix)
My goal is to create systems that stick. Ones you can count on when things get hectic. Together, we’ll build sustainable systems that give you peace of mind. So, whether you’re deep in a Netflix binge or planning your next business move, you can rest easy knowing your systems are rock-solid.
My Life’s aim: Balancing Adventure and Tranquility
My life mission is to create a balanced, enjoyable life that blends excitement with calm and order. From a young age, I believed life should be more than just enduring the daily grind—it should be fulfilling and fun.
In a society driven by profit, I strive to maintain manageable stress levels and a sense of peace. I aim to have the financial freedom to travel and work where and when I choose.
I don’t seek fame or admiration; instead, I want to make a quiet, meaningful impact on others’ lives. I value being recognized for my intelligence and wisdom rather than seeking the spotlight.
Professional Qualifications
I have quite a few that are rellavent to the work I do wihtin Hell Yeah Tech. I’m a genuine techie with a solid IT background, having worked in the field long before moving online. Plus, I’ve got a teaching qualification to boot, so I’m not going to drown you in technobabble.
A+ Certificates: Software and Hardware
The A+ Certificates in Software and Hardware certify expertise in essential IT skills, including computer hardware, software, networking, and troubleshooting.
ISEB Certificate in Software Testing
The ISEB Certificate in Software Testing demonstrates proficiency in software testing principles, practices, and techniques for ensuring software quality and reliability.
PRINCE2 Project Management Foundation
The PRINCE2 Project Management Foundation certification validates knowledge of the PRINCE2 methodology, principles, and processes for effective project management.
ITIL V3 Foundation
The ITIL V3 Foundation certification demonstrates a fundamental understanding of IT service management best practices, concepts, and processes based on the ITIL framework.
ITIL V3 Service Transition Manager
The ITIL V3 Service Transition Manager certification signifies expertise in managing the transition of services into the live environment, ensuring smooth deployment, and minimizing disruption.
CTEFLA: Teaching English as a Foreign Language
The CTEFLA certification qualifies individuals to teach English as a foreign language, covering essential teaching methods and language instruction techniques.
hear it from my clients
Before working with Jenn, my tech was messy and I had no idea how to figure it all out.
Jenn came along and had solutions to everything I’d been struggling with. She was so easy to work with and we built a good working relationship.
I find there is so much to do running a small business that not having the stress of trying to figure out tech is a major win when it doesn’t come naturally to you. I would highly recommend working with Jenn/Hell Yeah Tech.
Sorting out the website felt like a daunting task. It was so great to have someone explain things in a simple way. I now have a much better understanding of how my website works. This feels great!
Jenn was the “Go To” Expert (Techspert) inside my Business from the Heart Membership for 3.5 years and was hugely loved by our members for her combination of warmth, humour and brilliant tech ability. I also referred many of my clients to her all of whom were delighted with both the service and the end result.
Jenn is extremely talented when it comes to “all things tech” yet also has the ability to translate it all to fluent human, using easy to understand analogies and lashings of humour to make a topic that makes a lot of small business owners feel like a rabbit in the headlights into something straightforward and easy to understand.
Then she’ll make you sigh with relief as she does the “doing” for those of us who don’t want to grapple with the tech projects that make us want to tear our hair out – what’s hard for us mere mortals is easy peasy for Jenn!
Jenn also stands out in the world of freelance tech services for the rare quality of being able to plan out a project, agree deadlines – and then stick to it! So if you need something building by an important deadline, you can rely on Jenn – which means less lost revenue and less grey hairs on your head.
The Fun Stuff
When I’m not optimizing tech systems, you’ll find me on history walks, exploring museums, or learning Polish. I’m also a digital nomad, constantly exploring new places while working on the go. Once, I even entertained a crowd in a Polish village with my impressions of animals—now that’s a story for another time!
A tidy, rebellious introvert
I am very tidy. This is a new development as in my teens and 20s everything was a mess. Now I have a system for everything. Marie Kondo is my guru in this. Tidying up really IS life changing!
I am a very strong introvert – about 90% on the MBTI scale. I’m an INFJ. I’m also a Lord in Wealth Dynamics terms and a Rebel/Questionner in terms of the Four Tendancies.
Oh, and I’m probably autistic. With a possible side dish of ADHD for a little razzle dazzle. Awaiting a confirmatory diagnosis.
I’m not actually Jen from the IT Crowd (sorry)
Yes, my name IS Jenn, I DID work in IT and I DID work in a basement during that time. I DO have auburn hair (although it’s faded to brown now). No, I didn’t work with Moss and Roy, but we did use to play cricket in the basement if the boss wasn’t around.
I’m a polyglot and digital nomad (sometimes)
I don’t live in one place. I am what people call a digital nomad. I either house sit or take a short term rental.
I speak one language very well (English) and five others pretty badly – French, German, Spanish, Italian and Polish. I like learning languages. Even though I’m not very good at speaking them. I prefer to disect the grammar and perform stylistic analysis to conversing #ubernerd
Music inspires everything I do
I love music, mainly eclectric electronica. I
always work to music, and have a specific playlists for each part of my day. Mostly I listen to Kraftwerk, Orbital, Justice, Public Service Broadcasting and Yellow Magic Orchestra. And Sparks.