Jenn was the “Go To” Expert (Techspert) inside my Business from the Heart Membership for 3.5 years and was hugely loved by our members for her combination of warmth, humour and brilliant tech ability. I also referred many of my clients to her all of whom were delighted with both the service and the end result.
Jenn is extremely talented when it comes to “all things tech” yet also has the ability to translate it all to fluent human, using easy to understand analogies and lashings of humour to make a topic that makes a lot of small business owners feel like a rabbit in the headlights into something straightforward and easy to understand.
Then she’ll make you sigh with relief as she does the “doing” for those of us who don’t want to grapple with the tech projects that make us want to tear our hair out – what’s hard for us mere mortals is easy peasy for Jenn!
Jenn also stands out in the world of freelance tech services for the rare quality of being able to plan out a project, agree deadlines – and then stick to it! So if you need something building by an important deadline, you can rely on Jenn – which means less lost revenue and less grey hairs on your head.
Sorting out the website felt like a daunting task. It was so great to have someone explain things in a simple way. I now have a much better understanding of how my website works. This feels great!
I wanted to build an online presence and be visible to enable as many people as possible to access my coaching business.
I bought one of the shiny off-the-shelf, all-promising hosted packages that are regularly advertised on TV and duly set aside a day to build a site to launch my business. 6 months and much confusion later I was still trying to navigate how to make the site look as I wanted it to.
I did some more research and decided that I needed help and that buying a pre-made template was the answer to integrate into what I had done so far. More time passed, and more confusion, I became even more frustrated.
Aha! The solution now would be to use the help of an actual person so I employed the services of an ‘expert’ on one of the site you can pay for help by the hour. I ended up paying significantly more than a Fiverr! I ended up with a Frankenstein’s monster of a website that just didn’t represent me, or allow people to find out what I do and how they could contact me.
I was exhausted with it all became blinkered to my website… I didn’t look at it and I prayed that nobody went to it. It really was rubbish.
I wanted a site that gave people the opportunity to get an idea of the real me, to be authentic and approachable and to help me start to build trust with potential clients. It needed to be easy to navigate, and to showcase the skills energy and time that I put in to becoming a transformational coach.
I needed someone who could help me build my site but also teach me how to maintain it in the future and where my investment of time, energy and money was going to truly pay off. This is where Jenn came in.
I can honestly say, working with Jenn was an absolute dream. For a start, she really got to know who I was and what my business was. She guided me through the entire process and was the first person I had worked with to ask me what I wanted to project and importantly what I wanted people to feel when they visited my website.
Throughout the process, Jenn was at hand. She not only built my website but explained every step of the way, provided bespoke tutorials and enabled and empowered me
to maintain and update the site myself.
I now have a website that is truly representative of my business and am proud to direct anyone to it.
Jenn really takes the time to get to know you and your business . She makes you feel supported and nurtured, she knows her stuff and will challenge you to really think about what you are creating the site for. She has the knowledge and the background to know what works and what doesn’t. She is funny and approachable, and fun!
Jenn is a delight to work with – she’s got the gift of communicating tech in a non-scary way. A total sweet bean! Highly recommend!
I can totally recommend Business in a Box with Jenn. I’ve just finished working with them and it’s been amazing. I love my new website and can do most of it myself now. And I’m absolutely not a techie person. I really enjoyed the experience and having the control to make changes and play. Jenn is brilliant and I can’t recommend them enough.
When I want things to be done right, by someone who really gets our type of business and what matters most, I come to Jenn. Period.
In almost a decade of working with her (time flies!) I haven’t found anyone who brings this clear thinking about online tech, along with a wealth of understanding about what matters in your business – and that combination makes such a difference. You’re not talking to some ‘techie’, you’re talking to a trusted partner who gets it.
When Jenn is on a project, I feel one thing… Relief.
If you want someone you can trust, who can work out what is needed and take the lead on sorting the tech out so you can get your head out of the weeds… then you’ve just found them.
Jenn has been a life saver! When I was lost in the fog, trying to climb a mountain of tech unknowns, feeling powerless, Jenn explained the tech-side of business in a straight-forward, easy to understand way.
Jenn has quite literally been the answer to my prayers. I can do some basic web tech things but honestly, the stress I would feel updating my site and making sure things were working was taking the joy out of my online work. When Jenn took over the tech side… oh my goodness! Everything changed for me. I never, ever worry now. Never.
I had a cringeworthy website and Jenn changed all that for me. I love Jenn’s solidity and the fact I know shit wasn’t going to go down south.
It’s given me peace of mind and means that I can now get on with building my business. It also makes me feel less stressed knowing that I can contact Jenn when I need any techie help and it will be done quickly and efficiently.
I’d thoroughly recommend working with Jenn to build a website if you don’t have a lot (or any) tech knowledge but need something building that just works.
We were very pleased with the website. We were desperate for the website so we could launch our holiday letting without delay and this was delivered efficiently and competently. I love Jenn’s cheerfulness and slightly anarchic quality, and this makes working relations relaxed and honest.
I just had to shoot you a message to say THANK YOU for saving my bacon. I got myself in a pickle.
It was so lovely to hear your voice talking me through it, Jenn. It was like you were here in the room. Thank you so much! I just wanted to give you a huge dollop of appreciation because you’re amazeballs.
I used to be afraid of systems, policies and structure as I thought it would stifle my creativity. Now I really appreciate the space Jenn’s given me. I can be more creative and achieve so much more within the structure. The world needs creative systems people and Jenn is a systematic angel!