by Jenn | Apr 28, 2026 | Client Stories
There’s a particular kind of dread that lives in an unchecked inbox. Not the mild inconvenience of having a few things to sort out. The other kind. The kind where you open your email, see the number, and close the tab again. The kind where something might be...
by Jenn | Mar 28, 2026 | Client Stories
Some tech decisions look completely fine on the day they’re made. The problems show up two years later, at 3pm on a Tuesday, when everything stops working and the person who built it has vanished into the ether like they never existed. I had to tell a client I...